Reception Business Hours : 0700 - 2200
03-89209205 & 03-89289207
bangigatewayhotel@hotmail.com
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Our Policy

Refund and Return Policies 

Amendments policy 

  • To amend a booking please send an email to bangigatewayhotel@hotmail.com
  • Amendments made within 48 hours of check-in will incur an adminstration charge of RM 50 per booking.
    The Hotel reserves the right to charge your credit card for any cancellation fees due.

Cancellation Policy 

  • The shall be no refund for any cancellation of reservation.
  • No refunds or credit will be issued for no shows or non utilized confirmed room nights.
  • Changes or transferability of confirmed booking names are not permitted.
  • Specific terms & conditions are applicable for group bookings, confined to 10 rooms and above. Please contact the required hotels for more information.